Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: April 2026
Our Commitment
We handle your personal information securely and in line with UK GDPR and the Data Protection Act 2018.
🔒 Secure Storage
Your data is protected using modern security systems
👁️ Transparency
Clear information on how your data is used
✅ Your Rights
You remain in control of your personal data
1. Information We Collect
We may collect the following information when you use our services:
Personal details (name, date of birth, passport info)
Contact details (email, phone, address)
Booking details and travel preferences
Payment details (securely processed, not stored)
Technical data (IP address, browser, device)
Communication records (emails, calls, chats)
2. How We Use Your Information
Your data helps us deliver and improve our services:
To process bookings and issue travel documents
To communicate updates and provide support
To send offers and promotions (with your consent)
To meet legal and security requirements
To improve our website and customer experience
3. Legal Basis
We process your data under:
Contract (to provide your booking)
Consent (for marketing and cookies)
Legal obligations
Legitimate business interests
4. Sharing Your Data
We only share your information when necessary:
Airlines, hotels, and travel providers
Payment processors
Technology and hosting services
Authorities where required by law
We never sell your personal data.
5. International Transfers
Some bookings may require transferring your data outside the UK. When this happens, we ensure appropriate safeguards are in place to protect your information.
6. Data Security
We use industry-standard measures such as encryption, secure systems, and access controls to protect your data.
In rare cases of a data breach, we will notify you and relevant authorities as required by law.
7. Data Retention
Booking records
Up to 7 years
Marketing data
Until you opt out
Website cookies
Up to 2 years
Inquiry records
Up to 2 years
8. Your Rights
You have full control over your data, including the right to:
Access your data
Correct inaccurate information
Request deletion
Restrict or object to processing
Withdraw consent
To exercise your rights, contact us anytime.
9. Cookies
We use cookies to improve your browsing experience and analyze website performance. You can control cookie settings through your browser.
10. Marketing
With your permission, we may send you offers and updates. You can unsubscribe at any time using the link in our emails or by contacting us.
11. Children’s Privacy
Our services are not intended for children under 16 without parental consent.
12. Updates to This Policy
We may update this policy occasionally. Any important changes will be communicated on our website.
